Frequently Asked Questions (FAQ)
AM I A MEMBER UPON SIGN UP?
Sorry, membership tier is only given upon accumulation of RM1,000 spent. Upon sign up, you are a normal user account.
ARE ONLINE AND STORE MEMBERSHIP THE SAME?
No. Online and store membership are not affiliated.
HOW DO I GET DISCOUNTS AS MEMBERS/VIPS?
Your discounts will be reflected at the end of your cart upon checkout.
DO I NEED TO SPEND RM1,000/RM3,000 WITHIN A TIME LIMIT OR IS IT LIFETIME ACCUMULATION ?
No time limit, as long as you spend up to RM1,000/RM3,000 on our website, your account will be upgraded.
ARE DISCOUNTS APPLICABLE ON SALE ITEMS?
No, discounts are applicable only on net priced items.
IS THERE AN EXPIRY DATE?
Your membership with us is for lifetime!
For more information, please do not hesitate to contact us at [email protected]