• Acceptance
  • Conditions of Use
  • Trademark
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  • Terms of Sale
  • Disclaimer
  • Liability Disclaimer
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  • Privacy Policy
  • How We Gather Information from Customers
  • What We Do With The Information We Gather
  • Others Whom We Share Information
  • Third Party Service Providers
  • Promotional Offers and Other Companies
  • Business Transitions
  • Security
  • How We Use Cookies
  • Links to Other Websites or Third Party Advertisers
  • Controlling Your Personal Information
  • Disputes
  • Do you deliver internationally ?
  • Do you have free shipping ?
  • What are the delivery charges (local) ?
  • How long will it take to reach me (local) ?
  • I need it by the festive holidays, when should I order ?
  • Do you have self pickup option ?
  • What are import duties and taxes ?
  • How do I track my parcel ?
  • I can’t track my parcel !
  • Lost parcels
  • Can I change/cancel my order after confirmation?
    • ONLINE LOYALTY PROGRAM
    Can I return my purchase ?
  • Is my purchase valid for return/exchange?
  • Can I return/exchange promotional items?
  • Can I exchange my online purchase in-store?
  • How do I exchange my online purchase in-store?
  • How many times can I exchange my product?
  • How do I get refunded?
  • What is a credit note?
  • How do I use my credit note?
  • Can I extend the expiry date of the credit note?
  • Are products bought with credit note returnable/exchangeable?
  • Are store sale and online sale the same?
  • Are Bangsar and Singapore store sale the same?
  • Do you do pre-orders?
  • I’m not sure what size I am, help?